Case management is the process of planning and coordinating services for people with complex needs. It is a collaborative, team-based approach to address the needs of clients in order to achieve optimal outcomes. Case management is often used in long-term care settings, but it can also be used in any situation where someone requires help with multiple issues or needs.

Unlike residential care homes, live-in care is truly individualised. The carer gets to know the client's needs, preferences, and routines, offering tailored support that fits their life. Whether it's managing long-term health conditions, recuperating from an operation, or simply finding everyday tasks a bit tricky, live-in care can adapt to any situation. This could mean preparing meals, helping with errands, or simply enjoying a chat and shared activities – all while ensuring the client's independence and dignity are upheld.

Complex care refers to specialised healthcare services for individuals with multiple and chronic medical conditions. It involves a multidisciplinary team of healthcare providers and can include medical and non-medical interventions to improve patient outcomes and quality of life. Collaboration and a patient-centred approach are essential for delivering complex care.

Social care provides a range of services and support to individuals with disabilities, illness, or aging, to help with daily activities and maintain social connections. It includes personal care, practical support, and emotional assistance, and aims to promote independence and quality of life. Person-centred care and collaboration among providers, healthcare professionals, and caregivers are crucial for effective social care delivery.

Healthcare for people living with learning disabilities provides specialised medical care to meet their unique needs. It involves routine medical care and tailored interventions to address their conditions. A person-centred approach, communication, and collaboration among healthcare providers, caregivers, and support workers are essential for effective healthcare delivery. The goal is to promote their physical and mental health, independence, and overall quality of life.

Healthcare for people with physical disabilities provides specialised medical care and interventions to address limitations in mobility, dexterity, and sensory abilities. This can include physical therapy, assistive devices, pain management, and medical treatments. Effective healthcare requires a person-centred approach that prioritises communication, collaboration, and partnership with caregivers and support workers. The goal is to improve functional abilities, promote physical and mental health, and enhance the overall quality of life.

Palliative care provides specialised medical support for people with serious illness, to improve their quality of life. It includes pain and symptom management, and emotional and spiritual support, and is delivered by a healthcare team. A person-centred approach is essential to address unique needs, values, and preferences. The goal is to alleviate suffering, improve quality of life, and support family members and caregivers.

Children have unique healthcare needs that require specialised care and attention. Healthcare services for children can include preventive care, routine check-ups, vaccinations, and medical treatments for acute or chronic illnesses. Healthcare providers who work with children need to have specialised training and expertise in child health and development.